The policies and conditions described below govern the use of this site and purchases from this site. Your use and/or placement of any order indicate your acceptance of these Conditions.

Thank You,
Magnet Paints / Monstaliner.com

Pricing Policy
Privacy Policy
Return Policy
Sales Tax Policy
Shipping Policy
Warranty Information


Pricing Policy:

Magnet Paints wants to be your online choice. We are committed to customer satisfaction and will strive to make your online ordering experience with us the best possible.

All prices are subject to change without prior notice. We will notify you of any pricing changes before shipment. If a product is listed at an incorrect price due to error, we reserve the right to refuse or cancel the order. We will either issue a credit to your credit card for the amount of the incorrect price if it had already been charged, or provide you with an in-store credit at our discretion and depending on circumstances.

Privacy Policy:

Magnet Paints offers a secure ordering system based on industry standard encryption SSL technology (Secure Socket Layer) which begins before you give us any personal information and remains secure throughout placing your order. Further, your credit card number is encrypted before it is transmitted to our system. This ensures that your online transactions will be secure, and that your credit information will be protected. Magnet Paints will only ask for information that is important in getting our customers their product. We will not at any time give out, sell or distribute your personal information.

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Return Policy:

A Return Goods Authorization (RGA) number is required. Please read the following information before requesting an RGA number:

Magnet Paints will accept returns within 30 days of purchase. We will refund the purchase price of UNUSED, re-sellable, original packaged item(s) or exchange for another item(s) of equal value. If the new item is of higher value, you will be responsible for the price difference. If the return is due to an error in the part of Magnet Paints, we will arrange for Return Shipping by issuing a (1 time) call tag. It will be the customer’s responsibility to ensure that the product is ready for pick up with the RGA# labeled on the package. All returns must have an RGA# on the package or it will be refused at the time of delivery. If the package is not ready for pick up, it will be the customers responsibility for shipping expenses.

An RGA number is required for all returns. Please write the RGA number on the outside of the shipping package or on the packing slip, where it is visible. Please do not write on the original product box. Please note that any product returned for reasons other than being defective or damaged will be subject to a 20% restocking fee or $15.00 administrative fee (whichever is greater), and/or an in-house credit at our discretion . If an undamaged order is refused by the customer at the time of delivery, the customer will be responsible for all shipping charges to and from our location.

Please return all products in “as-new” condition, in the original packaging with all the original components and paperwork. There will be a $20.00 re-boxing fee for products returned in a damaged box. All returned merchandise will be inspected, and if they are not in “as-new” condition, additional charges will apply.

Magnet Paints will not accept returns on products that were damaged as a result of abuse or improper installation. Magnet Paints is not responsible for items not fitting or working correctly if the customer has given incorrect information or ordered incorrect parts. No returns on electrical items, painted or custom ordered items. If you need assistance, please feel free to contact us by phone at 1-800-922-9981 during regular business hours Monday thru Friday 8:30 AM – 4:00 PM EST.

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Sales Tax Policy:

As of January 1, 2015, we no longer charge New York or New Jersey Sales Tax. We are now charging Alabama Sales Tax only.

Shipping Policy:

We offer shipping and handling within the continental United States, Hawaii, Alaska and Canada. Sorry, we are not able to ship overseas or to Mexico at this time.

We cannot ship to P.O. Boxes. Please provide a physical shipping address only.

We ship most orders within 1 to 2 business days from the time of order. This means most of our orders will be received by the customer within 2 to 7 business days (excluding holidays). Out of stock and special order items will be shipped as soon as available.

Most orders are shipped via UPS Ground. Large orders may be shipped via UPS but more likely by ground truck freight.

Rush Shipments: We do not ship Monstaliner or any paint product by air or by any other expedited service. Texture rollers can be shipped next day service at additional expense to the customer.

Damaged Product: If your product was damaged during shipping, you must contact the shipper (FedEx/UPS) with in 48 hours of receiving the product. At that time you must file a damage claim with them.

Lost Product: If a product is lost during shipping, we will contact the shipper and have it traced. If the shipper deems the packages to be lost, we will send out a replacement of the same item.

Please call our toll free customer service number if you have any questions regarding shipping an order.

View the map below to calculate approximate shipping times to your location.

Approximate time to your location

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Warranty Information:

Monstaliner™ is guaranteed not to fade, chalk or discolor under normal exposure to sunlight (UV) for a period of 5 years. We also warranty the product against faulty manufacture and defective materials. Since the products use, application and surface preparation methods are beyond our control, we cannot accept liability for application or use of the product. Our sole responsibility under this guarantee in connection with the sale and use of this material, shall be the return of the purchase price of the material or optionally, replacement of the material, if proven defective. Neither labor costs nor any consequential damages are covered by this warranty.